We fixed an issue that caused the labels from protected PDF files to not be applied to the email that they were attached to." "We fixed an issue that caused Outlook to fail to comply with the default browser settings for some users. The most recent Office update (14 November for me but possibly overtaken by an Office repair a few days ago) said this about Outlook:. I know we only have the preview but might this be related? Unless it screws up other programs and there has been a reference to Copilot insisting you use the new Outlook or some such imposition. To be constructive rather than cynical, what have recent updates changed? The last Windows update (16 November for me) brought Copilot preview, which I don't want but can tolerate being there. "Ignore it and keep telling everyone about the new Outlook."Įven a simple acknowledgement would be an advance on deathly silence. The string appears to be what it thinks it was trying to send it believe the MS procedure is as follows. Specifically: "Remote server returned '550 5.4.310 DNS domain sct-15-20-4755-11-msonline-outlook-76d7b.templatetenant does not exist ". In my PC Outlook inbox I got a message which told me (as sender) that exactly the same email address (as recipient) could not accept the email. When I emailed from my phone I included myself as a recipient, both freestanding and as a member of the distribution list in the email I was replying to. Can you send emails when you haven't changed the sender? I can't. Generating server: server returned '550 5.4.310 DNS domain sct-15-20-4755-11-msonline-outlook-76d7b.templatetenant does not exist 'Īnd (lower down) shows the address sent to asĬredentials are probably a red herring. ĭiagnostic information for administrators: It's likely that the recipient's email admin is the only one who can fix this problem.įor more information and tips to fix this issue see this article. The Domain Name System (DNS) reported that the recipient's domain does not exist.Ĭontact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their domain isn't properly registered at their domain registrar. The attempt to send it to myself as a named individual (a address) failed with the following extracts from the error message:-ĭelivery has failed to these recipients or groups: I received the email on my PC but only as a member of that list. When I sent an email from my smartphone I copied it to myself and it also (as it was a response) got copied to me as part of the original sender's distribution list. Is it just changing sender? Can you (unlike me) send an email if you have not touched the From button? Other than changing email program on the I suspect that the credentials thing is a red herring but included it just in case! Is the crashing behaviour described above a known issue and if so does anyone have any ideas how to get rid of it. I am assuming they are not spam like the "unusual login from Russia" messages. I have tried to do what is requested but the messages just won't go away. For some months now I have been regularly prompted to provide credentials for the two non-default accounts, despite the fact that they have been working fine. The ability to do this suggests to me that it is unlikely to be the profile or accounts that are the root cause - but what do I know? I am however doing this by accessing the accounts from gMail (I switched from Outlook on the phone because that started hanging for ever). I can still send emails from the accounts on my smartphone, though this is aggravating for anything lengthy or with attachments that have to be transferred from the PC. Also both Quick Repair and the lengthy Online Repair of Office. Subsequently I found that this was also happening if I hit the From button (to change which account I am sending it from). However when I try to send the message it hangs for a few seconds, closes and reopens (having lost all trace of the attempted message). I can compose an email and select recipients. Since the evening of Sunday 19th I have been unable to send emails from Outlook on my PC.
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